Merchant Support Specialist I PRIORITIZE PST 9-5 AS MAIN SHIFT Remote About the Team DoorDash Online Ordering is on a mission to make operating a hospitality business a whole lot easier. Our innovative platform has all the tools merchants need - all in one place - reliable online ordering, reporting & analytics, targeted marketing, and more. We know that every restaurant is unique, so we built our software to be as flexible as you need-our Platform powers the Friday night dinner rush, the weekend brunch reservations, and everything in between. About the Role Our Support team is available from 7:00 AM to 5:00 PM PST. Flexibility is required, as shift times may evolve as the team grows. Most support is handled via our Intercom ticketing system, with phone or video support offered as needed. You'll be a strategic problem solver and become a subject matter expert in all things Online Ordering. You will be the first line of defense for all merchant, customer, partner, and internal post-sales escalations, ensuring that Tier 1 & Tier 2 Support work together seamlessly to provide an exceptional service experience when something goes wrong. Tier 1 is primarily responsible for supporting merchants who use our ordering platform and will help identify and troubleshoot a wide range of issues, including menu settings, customer UI configurations, and reporting reconciliation. To succeed in this role, you will need to have strong communication, troubleshooting, and organizational skills, and a constant desire to never stop building your knowledge of our ever-growing product suite. You're excited about this opportunity because you will... Be an early part of a collaborative team that prides itself on world-class customer service for an innovative and industry-leading technology platform Investigate and resolve complex technical troubleshooting cases to diagnose and remediate failure points Address merchant issues with empathy and urgency, ensuring that every touch point with the merchant is a learning opportunity that brings them closer to success Develop deep expertise in our product suite, processes, systems, tools, and how to diagnose and resolve issues.
Licensed Customs Broker$85000 - $105000 per year | Seattle, WA | On-site | PermanentLicensed Customs Broker | Top 20 Global Forwarder | Management level pay, but no direct reports!A bit about us:Company OverviewOur client is a top 20 global freight forwarder with...
...Responsibilities include, but are not limited to, the following: Create and execute production-ready CAD artwork for apparel prints and textiles across multiple divisions. Perform recoloring of existing artwork and prints to support seasonal and customer-specific needs....
...Textile Designer We have a client in Atlanta, GA that is looking for a Textile Designer with experience in rugs. This person will need to have experience designing hand woven and/or machine-made rugs. They will work with trend, color, design research and product development...
...Job Description Job Description Position : Hybrid Social Worker (LMSW/LCSW) - Children's Work Location : Bronx, NY (Hybrid - 1 day onsite per week)... ...and coordination of care with clinical team and health homes. Provide crisis intervention services and risk assessment...
...Overview Handshake is seeking Biology PhDs to support AI research through flexible, hourly contract work. This is not a traditional... ...interpretation, and core principles across subdisciplines such as molecular biology, genetics, cell biology, biochemistry, physiology,...